General enquiries
Our friendly Customer Experience Team are here from 9:30am to 5:00pm, Monday to Friday, and can help with any questions you may have, including booking, payment, events and resources queries.
Call us on 0800 083 1830 or email enquiries@etfoundation.co.uk.
For all other enquiries, please explore the options below:
For Membership and Society for Education and Training (SET) enquiries, and advice on QTLS and ATS, please contact our Customer Experience Team.
Call us on 0800 093 9111 or email membership@etfoundation.co.uk
ETF’s regional teams work with more than 500 FE and skills providers across England. They connect people, organisations and ideas, helping the workforce share good practice and access the right professional development. Together, they strengthen collaboration and drive improvement across the FE and skills system.
Media enquiries
For any media enquiries, please contact our Communications Team.
Email: commsteam@etfoundation.co.uk
The ETF is always keen to receive feedback in order to improve our services. Should you wish to make a complaint, you can do so:
- In writing, to Education Training Foundation, 157-197 Buckingham Palace Road, London SW1W 9SP.
- By email, to complaints@etfoundation.co.uk
The full complaints procedures can be found on our Complaints policy and procedure page.
For all course enquiries including those related to payments/invoices please contact: bookingsupport@etfoundation.co.uk