We are continuing to experience disruption to some of our email systems.
If you need help with a query, please be aware our response times may be longer than usual. We are working through outstanding queries as swiftly as possible and thank you for your patience. If your query is urgent, please call us on Monday on 0800 083 1830.
If you are trying to set up or re-set a MyETF account, our service is still being impacted by email delay. Please wait and try again later in the weekend or on Monday morning. If you are still having difficulties, please contact us on Monday for further advice.
Please accept our apologies for any inconvenience caused and check here for further updates on Monday 16 November.
Updated Friday 13 November 16:30
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